Why can't I download files to the micro SD card on my android smart phone (Android 4.4.X) using the WI FI SD APP? Category : Setup / Operation In Android version 4.4 or later, the Third-Party software has no permission to access files in external micro SD cards. Please change the storage path to the phone's internal space. Is the answer helpful? Related Why do I see lines on the right of photos after I downloaded photos using the WI-FI SD app? Why can't I find any of my videos in the Wi-Fi SD app? If I forgot the Username and Password which I set myself, what should I do? Technical Support If the answer can't help you, you can contact the Tech Support Department Get Started